- Will SkyGlue affect my site performance and my users’ experience?
- Is it against Google Analytics's Term of Service (TOS) to track individual visitors?
- How is SkyGlue different from Google Analytics?
- Who will benefit from SkyGlue?
- Who is SkyGlue designed for?
- What problem are you solving?
- Can I use SkyGlue and Google Analytics at the same time?
- What languages does SkyGlue support?
- Do I use any libraries or APIs to integrate?
- Is my data secure?
- Do I need to know how to program in order to use SkyGlue?
- How do I set up SkyGlue?
- How long does it take to set up SkyGlue?
- Does SkyGlue require any client software to be installed?
- When I click on the reports link in my management portal, it opens up on my GA account a different site whereas what I want these reports applied to is my other site. How do I change it?
- Can I create a separate profile or separate account in Google Analytics for SkyGlue data?
- How do I track user inputs using SkyGlue?
- How do you track individual users in Google Analytics?
- How do I install the SkyGlue JavaScript code on my WordPress site?
- What can SkyGlue track?
- How do you charge for installing SkyGlue tracking code on multiple-domain?
- How do I unlink SkyGlue from my Google Analytics account?
- How to track events that are not tracked by SkyGlue?
- How do I setup GA cross domain tracking with SkyGlue?
- Can I link SkyGlue data with my back-end database?
- How do I install SkyGlue with Google Analytics Tag Manager?
- How to see behaviors of registered users only?
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Rating: +1
Will SkyGlue affect my site performance and my users’ experience?
No. not at all. We know page load speed is the first thing you question when adding third party code to your website.
Our code is carefully designed to be as unobtrusive as possible. SkyGlue’s java script is asynchronous, which means it does not block the download of any script on your sites. We host the javascript in a CDN network distributed globally so your visitors can get the JavaScript from the closest server to their location. The tracking runs within the browser while other page content is being rendered at the same time. What’s more, the tracking code connects directly to Google Analytics Server and it has no impact on your website or bandwidth.
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Rating: +2
Is it against Google Analytics's Term of Service (TOS) to track individual visitors?
Many people have confusion between collecting personally identifiable information (PII) in Google Analytics and collecting user-level information anonymously in Google Analytics. It is against Google Analytics terms of service to store personally identifiable information (PII) in Google Analytics. SkyGlue uses Google Analytics approved public API to track user-level information and makes sure no PII data is sent to Google Analytics. The approach we used has been used by many advanced Google Analytics users (Of course, without SkyGlue, you need to code yourself.). Google Analytics also collects user-level information anonymously using its __utma cookie.
In SkyGlue, all individual visitors are tracked by cookies based on Google analytics’s own __utma cookie. No additional information on individuals (besides values in __utma cookie) is sent to Google Analytics server when tracking anonymous visitors.
You can track registered visitors if you set it up in SkyGlue portal. For registered visitors, SkyGlue transforms the value of the UserID field you specified in custom rules to a format that is not personal identifiable using our hashing-based algorithm and sends it directly to Google Analytics server. It’s impossible to identify a person with that Id. No Personal identifiable information (PII) is sent over to Google Analytics server.
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Rating: +1
How is SkyGlue different from Google Analytics?
SkyGlue is complementary to Google Analytics. SkyGlue makes your Google Analytics more useful by simplifying GA’s advanced core functionalities.
Since SkyGlue is built on top of Google Analtyics, it allows you to take advantage of all the rich features in Google Analytics.
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Rating: +0
Who will benefit from SkyGlue?
All sites using Google Analytics will benefit from SkyGlue. Using our tool, marketers and website owners can easily implement Google Analytics’ event-tracking service.
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Rating: +0
Who is SkyGlue designed for?
SkyGlue is designed for non – technical people. Marketers and site owners are able to implement SkyGlue without taking time away from their IT resources.
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Rating: +0
What problem are you solving?
Google Analytics’ event-tracking is difficult to implement. Not many GA users take advantage of this valuable feature. We wrap up the complexity of Google event tracking API with our patent-pending technologies. You do not need to be a programmer to implement event-tracking in Google Analytics.
You no longer need to shop around for event-tracking packages, all the features you need are already in Google Analytics for free, they are just too hard to use. SkyGlue saves you money and saves you time. SkyGlue brings real value to you.
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Rating: +0
Can I use SkyGlue and Google Analytics at the same time?
Yes. You need to use Google Analytics since SkyGlue sends event data to Google for you.
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Rating: +0
What languages does SkyGlue support?
Since SkyGlue requires no code instrumentation, it works with any languages.
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Do I use any libraries or APIs to integrate?
No. That’s the beauty of SkyGlue. You do not need to use any libraries or APIs.
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Rating: +0
Is my data secure?
Yes. Data is fully encrypted and sent directly to Google Analytics. We help you easily collect in-depth data for Google Analytics. We do not collect your data.
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Do I need to know how to program in order to use SkyGlue?
No. SkyGlue’s patent-pending technologies make its integration completely code-free. No programming skills are required at all for integration.
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Rating: +0
How do I set up SkyGlue?
Simply copy/paste a snippet of JavaScript tracking code to your web pages. It is the same process as setting up basic Google Analytics.
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Rating: +0
How long does it take to set up SkyGlue?
SkyGlue’s patent-pending technologies make the integration completely pain-free. SkyGlue can be set up like a breeze with no learning curve and no coding is required.
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Rating: +0
Does SkyGlue require any client software to be installed?
No. SkyGlue is a SaaS model fully hosted service in the Cloud. No software installation on the server or client side is needed.
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Rating: +0
When I click on the reports link in my management portal, it opens up on my GA account a different site whereas what I want these reports applied to is my other site. How do I change it?
Google Analytics creates those reports in your default account (e.g. default.com). However, you can easily copy them to your desired accounts (e.g. desired.com).
In the new Google Analytics (version 5), you will be prompted to select a profile upon generating the report. Choose the right profile and then click "Create Custom Report".
In the old version of Google Analytics, after the custom reports have been created in your default account (default.com), you can apply them to another account in GA (desired.com). Click “Manage Custom Reports”. Then click “Import custom reports from other profiles” The list of reports in your default account (default.com) would show up in the dropdown box. Select those reports and click “Apply” to import the reports to the correct account/profile (desired.com).
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Rating: +0
Can I create a separate profile or separate account in Google Analytics for SkyGlue data?
Yes. You can pick either approach. Please check out the instructions http://skyglue.com/faq-separate-data.
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Rating: +0
How do I track user inputs using SkyGlue?
We are now able to track non-PII web user inputs, such as text boxes and form inputs. You can set it up in your SkyGlue management portal. Simply go to “Customize”, then click “Add/Change Event Tracking”. append "::nonpII" to the end of the event name you want to track. Then click on the Save button. You are done. You should be able to see the user inputs in your Google Analytics account within 24 hours.
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Rating: +0
How do you track individual users in Google Analytics?
Google Analytics Terms of Service does not allow websites to send personal identifiable information (PII) to its server.
We associate a cookie and a unique user ID for each visitor and track them using both custom variables and event labels (in professional account type and above) in Google Analytics. The user ID is a machine-generated userId based on the timestamp of a visitor’s initial visit and and a random number. Should you choose to track registered users, SkyGlue transforms the value of the UserID field you specified to a format that is not personal identifiable using our hashing-based algorithm and sends it directly to Google Analytics server. No Personal identifiable information (PII) is sent over to Google Analytics server. You should not make any attempt to associate SkyGlue user ID with any personal identifiable information.
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Rating: +0
How do I install the SkyGlue JavaScript code on my WordPress site?
You can install a WordPress "header and footer" plugin and place both your Google Analytics code and SkyGlue code there.
To locate the plugin. You can log into to your wordpress account, click "Plugins", click "Add New" and search "header and footer" in the search box. A list of wordpress plugin would show up. Pick the plugin called "Header and Footer" and select "Install Now".
After installation, go to "Settings", click on "Header and Footer" and place the code in the appropriate area.
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Rating: +0
What can SkyGlue track?
Here is a detailed list (http://skyglue.com/skyglue-tracking) of web elements SkyGlue can track for you.
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How do you charge for installing SkyGlue tracking code on multiple-domain?
SkyGlue charges one subscription per GA ID (e.g. UA-12345-1). You can use the same tracking code on several domains as long as they have the same GA property ID.
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Rating: +0
How do I unlink SkyGlue from my Google Analytics account?
You can simply follow this link to separate SkyGlue from your Google Analytics account. https://accounts.google.com/b/0/IssuedAuthSubTokens?hl=en_US
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Rating: +0
How to track events that are not tracked by SkyGlue?
Although you can use SkyGlue to track most of the user interaction automatically. You can also config event tracking at SkyGlue portal without developers. However, we got some requests to track events that are not able to track automatically or configured using SkyGlue portal. In these cases, you can use the simple SkyGlue event tracking API.
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How do I setup GA cross domain tracking with SkyGlue?
SkyGlue automatically takes advantage of GA cross-domain tracking setup and can track visitors across domains. Here are the implementation details.
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Can I link SkyGlue data with my back-end database?
Yes. We have published an API to help you accomplish this. Please see detailed instructions here.
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How do I install SkyGlue with Google Analytics Tag Manager?
You can easily deploy SkyGlue with Tag Managers, such as Google Analytics Tag Manager. Here is the instruction.
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How to see behaviors of registered users only?
Please see details on registered user tracking setup and reports here: http://www.skyglue.com/how-to-see-behaviors-of-registered-users-only/
